FAQ
Got a question about your order? Here are answers to the things customers ask us most.
How does the candy pick work?
Choose a bag size, then pick your candies up to that bag's limit: 0.5 lb (pick 3), 1 lb (pick 5), 2 lb (pick 10), 3 lb (pick 15), or 5 lb (pick 25). Mix and match any way you like from our full candy selection.
Will my candy melt in shipping?
Some candies can soften or melt in hot weather during transit. We offer an optional Ice Pack Add-On ($1.99) to help slow temperature changes during shipping, though it can't guarantee your candy arrives unaffected in extreme heat. See our Terms of Service for full details on heat-sensitive products.
What if my order arrives damaged or wrong?
Email us at yoopersweetsllc@gmail.com with your order number and photos, and we'll make it right. See our Return & Refund Policy for details.
Do you list allergens?
Yes. See our Ingredient & Allergen Guide for ingredient and allergen information. Please check the original packaging too.
Do you offer free shipping?
Orders of $150 or more qualify for free Standard shipping.
Still have a question?
Reach us anytime at yoopersweetsllc@gmail.com.